We want you to love your purchase, but if something isn't quite right, we are here to help.
If you change your mind, you have 14 days from the date of delivery to let us know you would like to return your item. You then have another 14 days to return it.
To be eligible:
- Products must be unopened and in original packaging
Non - Returnable Items
- Open or used skincare products are not accepted for hygiene reasons
- Personalised or made to order items
- Gift Cards or promotional items
To start your return - Please email us at jess@jessicabower.co.uk with:
- Your order number
- The item you would like to return
- Reason for returning
Customers are responsible for return shipping costs unless the item is faulty or sent in error.